German Online Gaming Support

Reference number: 4465

Location: Lisbon, Portugal

Salary: €949 incl accommodation

Languages: German

Closing date: 13 Nov 2017

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Be part of it

This opportunity is representing a huge multinational gaming company that would be any gamers dream! Our client is based in Lisbon, Portugal where they provide subsidised accommodation along with a long list of other perks for their employees. You will be representing a company who operate worldwide and who you likely interact with daily if you are passionate about gaming! 

Your challenge

Your role within this organisation will be to provide Customer Support via phone, e-mail and live chat. The company is looking for someone who is passionate about the Gaming industry and who can provide customers with genuine understanding regarding the problems they are experiencing and produce educated solutions. Someone who is empathetic, understanding and who has a passion for gaming would be the ideal candidate for this role. Sound familiar? Here are some tasks you will be undertaking daily:

•    Communicating with customers via phone, e-mail and live chat 
•    Analysing and troubleshooting technical and IT issues
•    Providing support with regards to payment, subscription, instillation, and syncing issues
•    Providing product advice
•    Processing online orders 

Your resume

•    Fluency in German and a good level of English
•    Proven previous experience in a Support Centre environment 
•    Passion and interest in the Gaming industry 
•    Good technical ability with experience of online applications
•    Ability to problem solve efficiently and effectively
•    Good interpersonal skills with the ability to provide customers with genuine support 


Up for the adventure?


Then get in touch with us today, we can’t wait to hear from you!

 

Benefits

• Subsidised accommodation (including utilities) • Subsidised lunch allowance • Subsidised language courses available • Paid return airline ticket p/a • Subsidised social activities such as water sports and hiking

 

Relocation Reimbursement

• Airport pick up • Relocation Support from both our client and the Delegate team • Refund of your initial flight to Lisbon