Customer Service Representative

Reference number: 4527

Location: Belfast, United Kingdom

Salary: £14975 per annum

Languages: Kazakh

Closing date: 16 Oct 2017

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Be part of it

This opportunity is with an internationally recognised global outsourcing partner that operates in over 25 countries. You will be representing a world leader in the snack brand industry which offers a wide range of snacks ranging from biscuits to chocolate, some of which you probably have in your cupboards right now! This client is a great company to work for and you will be working alongside a diverse team of workers with access to a number of different networking and social events. 

Your Challenge

Your role with this award winning international organisation will be to act as the initial point of contact for customers. This will range from dealing with customer feedback to issue resolution. It will require someone patient and understanding who has a passion for helping people. In return you will gain international Customer Service experience with a globally recognised company and benefit from a number of employee perks. Some of the tasks you will undertake daily will include:

•    Answering inbound customer service calls, e-mails and website queries using documented procedures 
•    Documenting and logging all contact and actions taken into CRM system 
 

Your Resume

•    Fluency in Kazakh and English both written and verbal
•    Experience in Customer Service (food and beverage industry preferable) is a bonus!
•    Call centre experience would be a bonus
 


Up for the Adventure?


Then get in touch today, we can’t wait to hear from you!

 

Benefits

Pension Scheme. Excellent relocation support. 28 days paid holiday (including statutory days). Exclusive corporate discounts and savings. A fun, dynamic and challenging work environment. Team building activities and networking opportunities. Competitive bonus incentive. Professional and professional development.

 

Relocation Reimbursement

• Reimbursement of initial travel costs to Belfast of up to £250 • 5 nights in a city centre hotel provided upon arrival • Ongoing relocation support from both our client and the Delegate team • £400 advance available to help pay for first month’s rent and deposit