Marketing Assistance Consultant
Be Part of It
You will be representing a world-leading car manufacturer who requires a Marketing Assistance Consultant in order to address their expanding international markets for brand new models hitting the market right now. This organisation provides a contemporary working environment with a diverse team based in Luton, Bedfordshire.
You will be supporting Sales and Marketing and customer dialogue programmes for all customer and product segments. In return, you will work in a fun and dynamic environment with opportunities for career development, all while gaining an invaluable international experience! Some of your key responsibilities will include:Handling inbound customer contacts, including incoming telephone calls electronic as well as traditional correspondence Conducting outbound marketing calls Follow - ups Follows up all tasks to resolution in agreed service levels Answers common customer questions Identify trends on Social Media to create a warning system for the entire Customer Care Team. Performs other ad hoc duties
Your Resume3rd level education Spoken and written German language skills to native standard contact center experience, preferably in a sales related environment knowledge in automotive technology Demonstrate a positive attitude, professionalism, initiative, and flexibility in performing daily job functions Great communication skills Escalating issues to the Team Leader, ensuring the group maintains professionalism at all times whilst working within strict service level criteria Customer service excellence – enjoys direct contact with customers by telephone and understanding the customers needs, displays diplomacy, is polite, remains calm, listens, and apologises where necessary, always portrays a professional & positive image to the customer Team Player Time management
Up for the Adventure?
Then get in touch with us today, we can’t wait to hear from you!
Benefits• Pension scheme • World class training provided • Team building activities and networking opportunities • Competitive bonus incentive • Chance for career development within an international organisation