German Customer Support Agent

Reference number: 4414

Location: Lisbon, Portugal

Salary: €982 incl accommodation

Languages: German

Closing date: 06 Nov 2017


Be Part of It

This is an amazing opportunity with one of the best companies to work for in all of Portugal! This role is with an international outsourcing company who represent some of the world best known brands. They offer a lively working environment in the stunning city of Lisbon where you will enjoy a year round Mediterranean climate and endless things to see and do! You will be working with a highly diverse team and benefit from a wide range of employee perks! 

Your Challenge

You will be representing a high profile mobile network provider and assisting customers with any problems they might be having with their mobile phones or network. This will require someone who has a good technical understanding and who is able to listen to customers problems and provide effective solutions. In return, the company will provide you with world class training, a vast array of company benefits and international Customer Service experience. Some of the tasks you will undertake daily include:

•   Taking inbound calls of potential prospectus cutsomers
•    Conducting soft sales. I.e. Conversations with customers reacting  to an advertisement. 
•    Updating changes and tariffs
•   Selling products on the phone

Your Resume

•    Fluent in both written and verbal German and English
•    Previous experience working in a Contact Centre is a bonus! 
•    Good working knowledge of computers including MS Office and online applications
•    Excellent both written and verbal communication skills
•    Good technical aptitude or desire to learn about telecommunications
•    Ability to work well as part of a team in order to meet and exceed targets

Up for the Adventure?
Then we want to hear from you today, so get in touch! 



• Variety of bonuses available • Company owned, subsidised accommodation available (inc rent, bills, utilities) • 25% on hourly pay for weekend work • Subsidised language courses • Subsidised water sports and social activities • 1 return airline tickets home per year • Subsidised lunches


Relocation Reimbursement

• Airport pick up • Refund on your initial flight to Lisbon • Support from both our client and the Delegate team